In short: time is a currency of respect in many Swiss workplaces. As we prepare Service Design professionals to navigate work in Switzerland it's important that they know how to deal with Swiss time precision. Plus in Design schools known for flexibility, time rigor creates a strong balance.
In short: we are curious. We make shit happen. We can talk about our feelings.
In short: Pushing Service Design learners to explain what they are saying with live-sketching and pushing them at the end of each conversation to give back the three most important points helps develop visualisation and synthesis skills.
In short: I prefer remote locations and city center hotels for different design training needs.
In short: It offers better time flexibility for meals, builds stronger relationships, feels like a vacation with hospitality experts and well-equipped spaces.
In short: On the remarkable I highlight and make quick hand made notes, that I then type in a first draft. On the mac I turn this first draft into a proofread final grading that I put in the right format.
In short: I differentiate the moments where I’m in coach or mentor role versus the moments when I’m in jury or grader role. I also try to bring in more « try out » moments where learners can get a preview of how I see things from my grader role.
In short: give three tasks to different people. One plays the citizen and designs her own sandwich. One plays the expert and designs the sandwich alone. One plays the consultant who designs the sandwich with the citizen. Finally compare the results.