What are the most recommended books on service design?
When I launched the second book in the Service Design Principles Series, I asked early reviewers to recommend additional books that would complement this one well.
Here are the three books that got mentioned the most often:
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What are audiobooks on Service Design?
Someone asked this exact question and that's when I realised that there aren’t many audiobooks out there on Service Design at the moment. I should make one of my books in audio format, then! But in the meantime, here is one audiobook on service design: The Service
What are my favourite non-Service Design books for service designers?
These are 9 of my top 10 books of the moment that are not about Service Design but that I feel have deep lessons for anyone practising Service Design: 1. Atomic Habits: Helps you learn how to create stronger habits and can inspire you to create better services 2. Deep
What are books on the service design process?
Many Service Design books give an introduction of the Service Design process, like the very good "This is Service Design Thinking" and "This Is Service Design Doing". For a more in depth look at the Service Design process, the book "Service Design Process & Methods&