Q&A

53 posts

How can you learn about students creatively?

Use the stranger portfolio technique.

How many coaching or mentoring sessions can you do in one day?

In short: Limit your coaching or mentoring sessions to 2-3 sessions in a day to avoid feeling overwhelmed and set a buffer time between the sessions.

Where can I find PHD's in Service Design?

There are a few directories that collect most of the PHD offers that exist out there. Here are a few of them with filters for the topic of Service Design: * All Service Design PHD's on FindaPHD.com * All Service Design PHD's on PHDportal.com * All Service

What is a good free tool for live streaming community events?

What is a good free tool for live streaming community events?

In short: Restream. It has a free option that allows you to stream an event on two platforms live (Youtube and Linkedin for example) and have a very polished output. For more 1:1 community interactions Zoom is a nice alternative.

Why hosting a mini conference in a university rocks?

Why hosting a mini conference in a university rocks?

In short: universities have a shit load of rooms of different sizes, good material, great cafeteria and cleaning staff all already in place.

What is the danger of letting people choose which workshop to attend on the spot?

What is the danger of letting people choose which workshop to attend on the spot?

In short: people might not select a workshop at all and create a very disrespectful atmosphere with it. Registration to the workshops in advance with limited spots fixes this.

How to use breaks by design for stronger community connections?

How to use breaks by design for stronger community connections?

In short: the workshops and talks are just to excuse to bring people together. The breaks are where the magic happens. Add a lot of breaks and make them longer.

What are tips for a mindful conference?

What are tips for a mindful conference?

In short: ask for the intention at the start of the day, do embodiement and mindfulness exercises throughout the day, give space for reflection, less input more conversation.

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Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.