Learning Service Design
Why do I like remote Service Design conferences?
In short: You learn as much while being more accessible financially and also if you have kids or don't want to take a plane.
Learning Service Design
What are bachelor programs that teach Service Design?
In short: SCAD, LAUREA and Masaryk University offer BA courses in Service Design.
Learning Service Design
Can I get a Service Design university degree remotely?
In short: SCAD, MTU and the Masaryk University offer Masters and Bachelors degree in Service Design fully remote.
Learning Service Design
What are interesting conferences focused on Service Design?
In short: ServDes, Service Design in Government and the SDGC
Learning Service Design
What are podcasts focused on Service Design?
In short: Service Design Show, Power of Ten and Service Design Podcast
Learning Service Design
Where can I find a Service Design mentor or coach?
In short: ADPlist is a community of design mentors that I highly recommend. Rebecca Horton offers Service Design coaching and Andy Polaine design leadership coaching great for Service Design professionals who became managers.
Learning Service Design
What are the best schools to learn Service Design?
In short: HSLU in Switzerland, Royal College of Arts in the UK and SD-SI in Latvia, Finland and Estonia.
Learning Service Design
Where can I learn service design online?
In short: IDEO, Jon Kolko, SDN Academy and my own books that are available online.
Learning Service Design
What are free resources to learn Service Design?
In short: this website, the website Service Design Tools and the Service Design Network slack community.
Coaching
What are traps when bringing Service Design practices in coaching?
In short: there are key Service Design practices that when transferred to coaching can create issues. Like: reducing friction, a serving attitude, deep empathy or strong facilitation and synthesis can all lead to reduced growth, effort or autonomy.
Learning Service Design
Should I follow a course about Service Design?
In short: a course is good to get the basics, but observing and doing the work stays extremely important.
Learning Service Design
What are skills you recommend for a service designer
In short: project management, internal politics (including lobbying and negotiation), visual communication, writing and bonus: understanding technology.