Hands-on
Service Design Principles
A Service Design Principle is an idea, a tip, an advice or a principle to improve the human experience in a simple way.
The library
In the books of the Service Design Principles series I’ve selected my favorite Service Design Principles, rewrote them and re-ordered them in a book format.
Service Design Principles 401-500
An upcoming book and the fifth one in the Service Design Principles Series with 100 tiny ideas, provocations and tips to better serve humans and the planet that hosts them.
Service Design Principles 1-100
100 ideas to improve the user and customer experience in simple and practical ways.
Drafts of Service Design Principles
Discover the drafts that might end up one day in one of the books or already made it into the books.
Add Friction
Service Design Principles 1-100
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