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Hey lovely human! This will be the new home for the Swiss Innovation Academy in a few months.
Here are a few of my favourite publishers of Service Design books: * Rosenfeld Media: with books like Service Design From Insight to Implementation, Orchestrating Experiences and many more. * BIS Publishers: with books like The Service Innovation Handbook, Good Services and many more. And here three community websites that curate list
Many Service Design books give an introduction of the Service Design process, like the very good "This is Service Design Thinking" and "This Is Service Design Doing". For a more in depth look at the Service Design process, the book "Service Design Process & Methods&
Here are three books that give you a good overview of tools and methods used by service designers: 1. Service Design Process & Methods 3rd Edition 2. Service Innovation Handbook 3. This Is Service Design Doing
When I launched the second book in the Service Design Principles Series, I asked early reviewers to recommend additional books that would complement this one well. Here are the three books that got mentioned the most often: 1. Service Design Thinking 2. This is Service Design Doing 3. Good Services
Here are a few books I recommend you check out when exploring Service Design. 1. What is Service Design: my free book on the subject 2. Service Design From Insight to Implementation: the book that got me into Service Design 3. This is Service Design Thinking, and This is Service
Look on Goodreads or servicedesignbooks.org to find people who have written Service Design books.
In short: use your local library or get an everand subscription.
In short: it helps the coachee, the coach, and the larger community learn and reflect. Plus it's not that hard to make with tools like Descript or Loom.
In short: create a shared Miro board with the non confidential notes and a video summary accessible for the whole team.