What are tips to become a senior service designer?
In short: mentor others, teach others, try out new technics.
What's the value of video coaching summaries?
In short: it helps the coachee, the coach, and the larger community learn and reflect. Plus it's not that hard to make with tools like Descript or Loom.
How can you make the whole team benefit from the personal coachings of others?
In short: create a shared Miro board with the non confidential notes and a video summary accessible for the whole team.
Do you need a Service Design coach when you can use AI or a Google search?
For getting knowledge, AI and Google search are awesome. Coaching with a humans brings a few extras: unexpected questions, refusal to answer a question, putting you in touch with others and flexibility.
What digital tools can you use for your coaching sessions?
In short: Miro or Canva are great for collecting visual notes, Zoom is great for video calls, calendly can be helpful to schedule calls.
What are helpful references when it comes to coaching?
In short: the double diamond for the separation of divergent and convergent thinking and Motivational Interviewing that teaches you that information is not the problem, motivation is.
How can you rebuild the motivation of a person?
In short: Ask people to rate how important something is for them and then ask them why that number isn't lower.
How can you help people to find the solutions to their problems by themselves?
In short: Make people give advice to their twin.
