What is an idiolectical coaching conversation?
In short: it's an explorative coaching method where the coach builds on the words of the coaches and asks concrete, short questions without reframing, synthesis, modeling or association.
Learn coaching skills that you can use during your Service Design and projects to help colleagues, partners or stakeholders.
22 posts
In short: it's an explorative coaching method where the coach builds on the words of the coaches and asks concrete, short questions without reframing, synthesis, modeling or association.
In short: Setting a safe word to stop the interaction before getting deep or provocative announces a shift, gives control to the coachee, and makes the challenge lighter through humor.
In short: I use drawing for translating ideas, for understanding what someone says or simply for visual note taking.
In short: Use time in the coaching session to do a small action that creates a domino effect.
In short: Yes, you can coach people back-to-back, but it's easier for the coach than the coachee. Coachees need a break between session to digest what they've learned.
In short: Ask "what has changed for you after this session?" then transform that into a percentage to make it memorable.
In short: Sounding board, dad, idea bomb, Q&A bomb.
In short: the G.R.O.W. model asks four questions and is a very simple coaching structure you can use.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.