Coaching

Learn coaching skills that you can use during your Service Design and projects to help colleagues, partners or stakeholders.

22 posts
What is an idiolectical coaching conversation?

What is an idiolectical coaching conversation?

In short: it's an explorative coaching method where the coach builds on the words of the coaches and asks concrete, short questions without reframing, synthesis, modeling or association.

Why I use "banana" as a safe word in coaching sessions ?

Why I use "banana" as a safe word in coaching sessions ?

In short: Setting a safe word to stop the interaction before getting deep or provocative announces a shift, gives control to the coachee, and makes the challenge lighter through humor.

How do I use drawing in my coaching sessions

In short: I use drawing for translating ideas, for understanding what someone says or simply for visual note taking.

How can you help people overcome procrastination in a coaching session?

In short: Use time in the coaching session to do a small action that creates a domino effect.

Can You Coach People Back-to-Back?

In short: Yes, you can coach people back-to-back, but it's easier for the coach than the coachee. Coachees need a break between session to digest what they've learned.

How can I evaluate a coaching session?

In short: Ask "what has changed for you after this session?" then transform that into a percentage to make it memorable.

What are the different coaching styles or modes?

In short: Sounding board, dad, idea bomb, Q&A bomb.

What's a simple structure for a coaching session?

In short: the G.R.O.W. model asks four questions and is a very simple coaching structure you can use.

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.