How I react to the question "is this enough?"
In short: make them answer the question themselves, make them go through the grading criteria and only then fill the gaps with the evaluator hat.
Sometimes learners ask me "is this enough?". When they ask this question I first start in coach mode and only later, i- it feels necessary, I switch to an evaluator feedback mode.
Coach mode
In the coach mode I start by either asking back: "What do you think?" or by asking what is enough for them . After that I ask some short, concrete questions to help them explore the question deeper.
Often I ask the learner to go back to the grading criteria and then tell me what this means for them.
Evaluator mode
If I feel that in my evaluator role there is something missing then I announce that I'm changing role. Only then do I give my feedback.
Why I do it like this?
My goal is to help learners evaluate their work and look at it critically. It's also important to me that learners are able to "reassure" themselves and see clearly the value of their own work without needing external validation.
This article was written and illustrated by hand on a refurbished Remarkable II tablet. The handwritten text was converted to typed text with the Connect Service by Remarkable. If you are curious you can download the original note below.
Related articles
Why do I love big organization HQ tours in Service Design education?
In short: access many nerds in one go who are in the thick of it with different professional postures. And it can lead to projects for learners.
How do I see my role as a Service Design educator?
In short: my role is different in a university context versus in what I do on the Swiss innovation Academy. In a university I'm a coach. On this website I'm an author who shares his passion and simplifies it for the masses.
How do I invite guests for a Service Design program when the budget is non existent?
In short: be clear it's for a public school, ask many people to come in for short amounts of time remotely and without preparation. Don't ask superstars but rather bring in practitioners for whom being it's a nice change in their day-to-day.