Teaching Service Design
How can you teach design methods?
In short: I don't.
2 min read
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Teaching Service Design
What’s the first thing to teach about Service Design?
In short: don’t teach it. Make people do some Service Design work.
1 min read
Teaching Service Design
What's a good onboarding kit for Service Design Master learners?
In short: A tiny welcome kit for learners that start a master should: show that the teaching team cares, give them tools to get started in their craft, give them tools to handle the mental pressure and work pressure.
1 min read
Teaching Service Design
How can we help learners synthesize what they read at home?
In short: ask learners to show in 3- 5 sketches the key things they learned. The translation from written to visual language forces synthesis.
1 min read
Teaching Service Design
Why I'm doing very little frontal teaching?
In short: today's learners often prefer to explore learning material at their own pace at home and use the class time to do stuff together. It's the education version of "this could have been an email".
1 min read
Teaching Service Design
How to engage students in the co-creation of courses
In short: get their feedback before, during and after the course. Get students to shape the course by organizing parts of it.
1 min read
Teaching Service Design
How can I make students participate more in the learning experience?
In short: use projects, workshops, coachings, co-design and randomness with a pinch of learning by teaching.
1 min read
Teaching Service Design
How to improve a learning by teaching session?
In short: Share a professional story. Reveal the struggles and evolution. Adapt the material for dyslexic people. Afternoon tasks need more structure. Let people pass or share later.
2 min read
Teaching Service Design
How to build on the knowledge of the Service Design learners?
The short answer: Map what people already know and what they are excited about. Let individuals coach each other. Make individuals teach to the whole class.
1 min read