Learning Service Design

39 posts

Why is a narrow scope for Master project better for mental health?

In short: Reducing the scope of an idea means letting go of things which feels like a grieving process. Widening the scope of an idea means exploring additional stuff which feels like getting gifts (if you’re curious at least)

By Daniele Catalanotto
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How Can You Use AI for Academic Writing?

In short: Check institution rules: Check your institution's guidelines. Say you've used it: Be clear about how you use AI. Be radically transparent: Share links to AI conversations. Don't use it only for text generation: Use AI to interview you, or to write while walking.

By Daniele Catalanotto
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How to find renewed motivation for your design or research project?

In short: focus on what you can do today. Ask yourself why am I not less motivated? This question reveals all the deep motivation you have.

By Daniele Catalanotto
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Are there good and bad topics for a master Service Design project?

In short: No. There just good scopes and bad scopes for a topic. The topic isn’t what’s important.

By Daniele Catalanotto
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How can I explore more in more depth a Master Service Design topic?

In short: decompose the different parts of your topic (who, where, touchpoints, issues, etc) and then remix them to create new focused topic ideas. From there, start working topic on a few that resonate and see which one has more potential.

By Daniele Catalanotto
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What's a good context for a student project using Service Design?

In short: start with a passion, find a problem to work and make it very specific. Be positively lazy: work with your network.

By Daniele Catalanotto
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How can I focus my student Service Design project?

In short: Create a focused topic, for example by focusing on a specific location. Then list and remind yourself all the reasons why this topic is important to you.

By Daniele Catalanotto
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How do I find a good topic for my Service Design thesis or school project?

In short: make the topic as narrow as possible. Define with whom, where and for what part of the experience.

By Daniele Catalanotto
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Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.

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