Teaching Service Design
How can you learn about students creatively?
Use the stranger portfolio technique.
Feedback
What's a good template for giving feedback that works?
In short: up, back, forward. Feed-up: Share what's the goal. Feed-back: Share how it's going. Feed-forward: Share what's needed next to achieve the goal.
Feedback
Why I love to take a break before giving a structured feedback
In short: When you want to give recommendations that really help someone move to the next steps, you sometimes need to take 5 to 10 minutes to prioritize and synthesize to find out what truly matters. Taking a break for this gives me the mental space to do it.