What inspirations do I steal from Sunday church services for my Service Design classes?
In short: object lessons for making things tangible, mixing formats to keep attention, building stations so people do what feels right for them, rituals to bring a sense of safety.
I love stealing inspiration from unrelated fields. Sunday services and how church communities are designed offer for me many ideas on how to make service Design teaching more interesting. If today pastors manage to get people to come church when there are many other fun things to do and no obligations there is definitely something to steal.
I've written more details about these things that I steal and adapt for Service Design education. Here a few of these articles:
- Stations: How do I use stations in a prototyping course?
- Rituals: What are the pieces of information I repeat in each class?
- Object lessons: What's an object lesson to show the different levels of design for public services?
This article was written and illustrated by hand on a refurbished Remarkable II tablet. The handwritten text was converted to typed text with the Connect Service by Remarkable. If you are curious you can download the original note below.
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