Swiss Innovation Academy
Teaching Service Design 1 min read

What are some micro-trainings we can do throughout Service Design education?

In short: Pushing Service Design learners to explain what they are saying with live-sketching and pushing them at the end of each conversation to give back the three most important points helps develop visualisation and synthesis skills.

An illustration showing two micro-training moments: visualisation and synthesis

Synthesis

A few weeks ago I started to challenge the learners that I interact with to give me the three key insights of our conversation on the spot. I started to do this to help them slowly develop their synthesis muscle (as I did back in the days myself).

Live sketching

Now I'm thinking about which other skills I can easily integrate in such micro- moments.

One that I'll try to implement is to ask learners to live-sketch what they or I share. This is something that I usually do. But it would be much a stronger learning experience it I push the learners to do the live sketching themselves.

Why it matters

Like developping a muscle it's the repetition that really makes the skill grow.

written and sketched by hand

This article was written and illustrated by hand on a refurbished Remarkable II tablet. The handwritten text was converted to typed text with the Connect Service by Remarkable. If you are curious you can download the original note below.