What are my favourite non-Service Design books for service designers?
These are 9 of my top 10 books of the moment that are not about Service Design but that I feel have deep lessons for anyone practising Service Design:
- Atomic Habits: Helps you learn how to create stronger habits and can inspire you to create better services
- Deep Work: Helps you to create a less distracting workplace.
- Factfulness: Helps you to be more optimistic about the state of the world with a fact-driven perspective.
- Human Kind: Helps you to be more optimistic (yes, we need that a lot)
- Grit: Helps you realise that being a service designer or any other professional isn't so much about talent.
- Radical Help: Helps you go from a paternalistic way of helping others to one where you really empower people (sounds cheesy when I write it like that, but it's a damn good book).
- Risk Savy: Helps you better understand risks and be smarter with them.
- The Checklist Manifesto: Helps you realise that a checklist is an amazing Service Design tool.
- The Future We Choose: Helps you see that you actually can do something about sustainability.
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What are audiobooks on Service Design?
Someone asked this exact question and that's when I realised that there aren’t many audiobooks out there on Service Design at the moment. I should make one of my books in audio format, then! But in the meantime, here is one audiobook on service design: The Service
What are books on the service design process?
Many Service Design books give an introduction of the Service Design process, like the very good "This is Service Design Thinking" and "This Is Service Design Doing". For a more in depth look at the Service Design process, the book "Service Design Process & Methods&
What are books about Service Design tools and methods?
Here are three books that give you a good overview of tools and methods used by service designers: 1. Service Design Process & Methods 3rd Edition 2. Service Innovation Handbook 3. This Is Service Design Doing