In short: people might not select a workshop at all and create a very disrespectful atmosphere with it. Registration to the workshops in advance with limited spots fixes this.
In short: Start with a small project to prove your value, give options and co-create the workshop concept.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.
