What's the value of video coaching summaries?
In short: it helps the coachee, the coach, and the larger community learn and reflect. Plus it's not that hard to make with tools like Descript or Loom.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.
