How to pitch Service Design?
In short: empathize before you pitch, tell a story, give real numbers and show for what it's great.
What are the key numbers and way to show that Service Design has a great Return on Investment?
9 postsI'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.
