How to adapt class workshops to different speeds and needs?
In short: we can split a class in two: one group does the activities guided and one unguided. Both get first an overview of the end goal. The guided groups then gets step by step guidance.
How can you teach Service Design to people with Dyslexia and ADHD?
In short: shorter sessions, multiple types of activities, multiple types of media and digital tools that support dyslexia.
How do I run an HQ tour for Service Design learners?
Context There are some topics that can be hard to be practiced in a one day class setting. For example Organizational transformation. To keep a practical approach a nice alternative is to do a tour of the HQ of a large organization. In such a tour people who are in
How do I use stations in a prototyping course?
In short: sometimes I setup different tables and workspaces with exercises, challenges and materials that learners can use to develop their prototype. Learners can pick and stick to a station or move from one to the other.
What is the design tool young professionals and learners forget to use ?
In short: sleeping. Taking real breaks. Doing nothing.
What are the pieces of information I repeat in each class?
In short: a human start, a review of the plan of the day and why it matters, a final summary and reminder of what comes next.
How does a minimal blueprinting for teaching look like?
In short: a simple blueprint inspired by the practical blueprinting method is a great way to keep an overview of a series of classes including: who teaches what, who are the special guests, what are the readings for the learners, etc.
How to help learners discover what makes a good service?
In short: Deconstruct a service and learn from examples. Use the Good Service Scale to evaluate services. Collect Service Design Principles to sharpen your observation skills
