Surviving a Master in Service Design

11 posts

How many coaching or mentoring sessions can you do in one day?

In short: Limit your coaching or mentoring sessions to 2-3 sessions in a day to avoid feeling overwhelmed and set a buffer time between the sessions.

What are different types impacts a student Service Design project could have?

What are different types impacts a student Service Design project could have?

In short: contribution to the field (theoretical impact), organisational, social, environmental, business, personal, career, etc.

What are ways to showcase or prove the impact of my (student) Service Design project?

What are ways to showcase or prove the impact of my (student) Service Design project?

In short: stories, quotes, numbers, before and after, validation from organizations, scaling, photos, awards, certifications, principles versus achievements, etc. all are ways to prove your impact and there are for sure even more. Having a mix of numbers and stories usually helps.

Why is a narrow scope for Master project better for mental health?

In short: Reducing the scope of an idea means letting go of things which feels like a grieving process. Widening the scope of an idea means exploring additional stuff which feels like getting gifts (if you’re curious at least)

How Can You Use AI for Academic Writing?

In short: Check institution rules: Check your institution's guidelines. Say you've used it: Be clear about how you use AI. Be radically transparent: Share links to AI conversations. Don't use it only for text generation: Use AI to interview you, or to write while walking.

How to find renewed motivation for your design or research project?

In short: focus on what you can do today. Ask yourself why am I not less motivated? This question reveals all the deep motivation you have.

Are there good and bad topics for a master Service Design project?

In short: No. There just good scopes and bad scopes for a topic. The topic isn’t what’s important.

How can I explore more in more depth a Master Service Design topic?

In short: decompose the different parts of your topic (who, where, touchpoints, issues, etc) and then remix them to create new focused topic ideas. From there, start working topic on a few that resonate and see which one has more potential.

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Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.