How can I make street or door to door survey less akward?
In short: Bring a gift and Ring from outside the building.
In short: Bring a gift and Ring from outside the building.
In short: Interviews lead to unexpected learning. Surveys are great when you know are under time pressure.
In short: start with interviews, confirm with a survey, combine both methods to talk to the two types of decision-makers.
In short: exclude participants, ddd an open-ended question to filter out low-quality participants, provide a catchall alternate option and don't ask questions that are already in the recruiting data of your recruiter system
In short: via surveys, a landing page where I collect interest, or prototype testing with other people.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.