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How do I verify that there are enough people with this problem?

In short: via surveys, a landing page where I collect interest, or prototype testing with other people.

How important is it to have a Service Design portfolio?

Data from the Service Design Career track report Contrary to what I thought, not every company asks to see a portfolio when you apply as a service designer. In the Service Design Career Track report, it was found that: “Just over half (53%) of the service designers applying for a

Do people recommend a service design career?

Ben Reason, the CEO of the first Service Design agency in history called Livework, shared the results of a survey he did with service designers that's pretty interesting. He asked, "Would you recommend service design as a career?" Here are the results: He explains that if

Where do Service Designers work?

In short: it really depends on the survey and the country, but in general a lot work in consultancies.

What are interesting statistics related to Service Design?

Here are a few of the stats from studies I could find on topics related to Service Design: The value of good service 1. 83% of consumers cite good customer service as the most important factor—outside of price and product—when deciding what to buy. (Khoros) 2. 75% of

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.