How to practice and not give up on Service Design?
In short: you can practice Service Design everyday, no matter what the context and the limits of your job are today. Service Design Katas can help for this.
In short: you can practice Service Design everyday, no matter what the context and the limits of your job are today. Service Design Katas can help for this.
In short: Pushing Service Design learners to explain what they are saying with live-sketching and pushing them at the end of each conversation to give back the three most important points helps develop visualisation and synthesis skills.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.