Service Design compared

2 posts

Does research in service design look like research in social sciences or market research?

Yes a lot looks the same. The academic rigor and the terms used might change a bit.

What's the difference between a Six Sigma or Service Design certification?

The full question “How is Service Design different from Lean and Six Sigma, and how could young professionals decide which certification they should go for between Lean Black Belt Six Sigma or Service Design. My answer in video Summary of the video * Service Design often focuses on human centricity and

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.