Service Design Career

Interested in starting a career in Service Design? Or maybe even interested in starting your own Service Design agency? Read these questions and answers.

31 posts

Where do Service Designers work?

In short: it really depends on the survey and the country, but in general a lot work in consultancies.

How do you best communicate what's the role and what isn't the role of the Service Designer

My answer in video Video transcript This transcript was generated using Descript. So it might contain some creative mistakes. How do you best communicate what's the role and what isn't the role of the service designer? Service designers can do a lot. We are this generalist

How can you show that different backgrounds contribute to the service design work in valid ways?

My answer in video Video transcript This transcript was generated using Descript. So it might contain some creative mistakes. Now, let's jump to the next question. Question from Joanna, who asks, how can you show that different backgrounds contribute to the service design work in valid ways? And

How to tackle the impostor syndrome as a Service Design professional?

My answer in video Summary of the video * The imposter syndrome can be tackled by collecting stories of change and testimonials from people who have benefited from your work * Keeping a folder of these messages can help remind you that your work has value * Going over these messages regularly and

How to practice and not give up on Service Design?

In short: you can practice Service Design everyday, no matter what the context and the limits of your job are today. Service Design Katas can help for this.

Can an introvert thrive as a Service Designer?

In short: yes. Many Service Design professionals are introverts. In fact, I'm one too.

What are the archetypes of service designers?

In short: the workshoper, the implementator, the backstage nerd, the consultant, the Educator, the design leader.

How can I realise that I bring lots of experience when I transition to Service Design?

You have more experience that you realize Someone told me: "I think that my little experience. I'm not as seasoned as you or other people because I have moved to Service Design recently." I then asked the person: "How old are you?" She said:

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.