Service Design Career

Interested in starting a career in Service Design? Or maybe even interested in starting your own Service Design agency? Read these questions and answers.

31 posts

What are the mental health challenges a service designer will be faced with?

In short: learn to deal with negative feedback, give enough time for life and learning, keep track of the good stuff, and don't forget to sleep.

Can a service designer survive a recession?

In short: Yes, if you can also provide a lean and low-hanging fruit approach that is focused on the present. No, if you are "only" focused on long-term strategic work.

What are tips to become a senior service designer?

In short: mentor others, teach others, try out new technics.

How to grow as a mid-level service designer?

The full question “What would you recommend to mid-level service designers to grow in their career?” My answer in video Summary of the video * Practice service design skills daily * Choose an area to become an expert in and go deeper * Meet "cousin" fields (psychology, economics, social sciences,

Can I work part-time as a service designer?

Yes. I worked for years as a part timer Service Design professional and educator. And I'm not the only one.

Do people recommend a service design career?

Ben Reason, the CEO of the first Service Design agency in history called Livework, shared the results of a survey he did with service designers that's pretty interesting. He asked, "Would you recommend service design as a career?" Here are the results: He explains that if

Can service designers work from home or remotely?

Yes. for years I mostly worked from home, and I consider myself a service designer.

How is Service Design in big organizations?

The full question “What does Service Design look like in large corporations and what is the role of the Service Designer in them?” My answer in video Video transcript This transcript was generated using Descript. So it might contain some creative mistakes. what those service design look like in large

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Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.