Can a service designer survive a recession?
In short: Yes, if you can also provide a lean and low-hanging fruit approach that is focused on the present. No, if you are "only" focused on long-term strategic work.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.
