Service Design Q&A Library

Find an answer to your Service Design Question in these answers written by Daniele, your fellow Service Design nerd.

192 posts

Can service designers work from home or remotely?

Yes. for years I mostly worked from home, and I consider myself a service designer.

How is Service Design in big organizations?

The full question “What does Service Design look like in large corporations and what is the role of the Service Designer in them?” My answer in video Video transcript This transcript was generated using Descript. So it might contain some creative mistakes. what those service design look like in large

Where do Service Designers work?

In short: it really depends on the survey and the country, but in general a lot work in consultancies.

How do you best communicate what's the role and what isn't the role of the Service Designer

My answer in video Video transcript This transcript was generated using Descript. So it might contain some creative mistakes. How do you best communicate what's the role and what isn't the role of the service designer? Service designers can do a lot. We are this generalist

How can you show that different backgrounds contribute to the service design work in valid ways?

My answer in video Video transcript This transcript was generated using Descript. So it might contain some creative mistakes. Now, let's jump to the next question. Question from Joanna, who asks, how can you show that different backgrounds contribute to the service design work in valid ways? And

How to tackle the impostor syndrome as a Service Design professional?

My answer in video Summary of the video * The imposter syndrome can be tackled by collecting stories of change and testimonials from people who have benefited from your work * Keeping a folder of these messages can help remind you that your work has value * Going over these messages regularly and

How to practice and not give up on Service Design?

In short: you can practice Service Design everyday, no matter what the context and the limits of your job are today. Service Design Katas can help for this.

Can an introvert thrive as a Service Designer?

In short: yes. Many Service Design professionals are introverts. In fact, I'm one too.

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.