Service Design Q&A Library

Find an answer to your Service Design Question in these answers written by Daniele, your fellow Service Design nerd.

192 posts

What is a good site for service designers to share their work

In short: on the Service Design Network website as a member you can share your own case studies.

Can I make a Service Design Portfolio with Notion?

In short: Yes notion is a simple way to create your portfolio. There are event templates that you can easily duplicate

How can I improve and get my portfolio reviewed?

In short: Ask someone who has hired designers in the past to review it. Watch or read public portfolio reviews. Look at the portfolios of other service designers to get inspiration.

What are examples of service design portfolios?

The full question Do you have any Service Design portfolio examples I could look at? My answer in video My two cents In my opinion the best Service Design portfolios are often the ones that you never see. Because they are the ones that contain confidential material or the ones

How important is it to have a Service Design portfolio?

Data from the Service Design Career track report Contrary to what I thought, not every company asks to see a portfolio when you apply as a service designer. In the Service Design Career Track report, it was found that: “Just over half (53%) of the service designers applying for a

Where can I find great service design talents?

In short: from universities, communities, specialized recruiters or freelancing platforms.

What are good questions to ask to a service designer to evaluate his skills during a job interview?

In short: ask to go in-depth on a past project and give a challenge.

What are common mistakes company make when hiring service designers?

In short: not having a budget for research and prototyping, not being ready to spend time in testing and believing one person can do it all.

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.