What information should be included in a research or design report?
In short: It really depends on the audience, so think about their needs, verify them and adapt your structure based on what you've learned before even starting the project.
Find an answer to your Service Design Question in these answers written by Daniele, your fellow Service Design nerd.
192 postsIn short: It really depends on the audience, so think about their needs, verify them and adapt your structure based on what you've learned before even starting the project.
Real-life research report examples * 10 Design Research Report Examples curated by Dennis Cheatham for Design Workbench * 31 user research report presentation templates and examples curated by Katryna Balboni for User Interviews Research report templates for different tools * Keynote and Powerpoint UX Research Report Template (paid) by Decoding Research * Pitch
In short: Simple versus complex answers or Q&A
My two cents Back in the days when I was working in a marketing agency, I created a collection of 13 visualisations to help my project manager friends imagine how they could visualise complex processes, learnings or strategies with simple shapes: What the experts say Obviously there are way more
What other say "Customer insights are like bananas. Yes. You read that right. Customer insights share the same issue with bananas. The only difference is that, with bananas, we know the issue - with customer insights, we tend to overlook it. And this is it: They have a limited shelf-
In short: Start with the people around you and the people they recommend. Use a recruiting service like Testing Time to make your life easier.
In short: decide who to recruit and how. A recruiting agency can help a lot. Create an interview guide based on the five-act from the Design Sprint book.
In short: Use your family and friends to recommend other people you can talk to.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.