Find an answer to your Service Design Question in these answers written by Daniele, your fellow Service Design nerd.
192 posts
In short: people might not select a workshop at all and create a very disrespectful atmosphere with it. Registration to the workshops in advance with limited spots fixes this.
In short: the workshops and talks are just to excuse to bring people together. The breaks are where the magic happens. Add a lot of breaks and make them longer.
In short: ask for the intention at the start of the day, do embodiement and mindfulness exercises throughout the day, give space for reflection, less input more conversation.
In short: focus on intervision to attract community members, events for awareness and stability to create a heartbeat. These lead all to an open call for new leadership. Don't lose time with on site events, online community spaces, admin.
In short: Reducing the scope of an idea means letting go of things which feels like a grieving process. Widening the scope of an idea means exploring additional stuff which feels like getting gifts (if you’re curious at least)
In short: Check institution rules: Check your institution's guidelines. Say you've used it: Be clear about how you use AI. Be radically transparent: Share links to AI conversations. Don't use it only for text generation: Use AI to interview you, or to write while walking.
In short: focus on what you can do today. Ask yourself why am I not less motivated? This question reveals all the deep motivation you have.
In short: No. There just good scopes and bad scopes for a topic. The topic isn’t what’s important.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.
