Can You Coach People Back-to-Back?
In short: Yes, you can coach people back-to-back, but it's easier for the coach than the coachee. Coachees need a break between session to digest what they've learned.
How can I evaluate a coaching session?
In short: Ask "what has changed for you after this session?" then transform that into a percentage to make it memorable.
What are the different coaching styles or modes?
In short: Sounding board, dad, idea bomb, Q&A bomb.
What's a simple structure for a coaching session?
In short: the G.R.O.W. model asks four questions and is a very simple coaching structure you can use.
How to make the most of a coaching session?
In short: give enough context, come with a clear question, share what type of coaching you need today.
Why I like the "what's your impact'?" question in final jury critics?
In short: it forces you to think about what type of impact your project has and then prove it with evidence.
Why am I a dick with time when I teach Service Design in Switzerland?
In short: time is a currency of respect in many Swiss workplaces. As we prepare Service Design professionals to navigate work in Switzerland it's important that they know how to deal with Swiss time precision. Plus in Design schools known for flexibility, time rigor creates a strong balance.
What is the mantra I repeat in every service Design course?
In short: we are curious. We make shit happen. We can talk about our feelings.
