Prioritization

1 post

How do I prioritize my user research?

You can't serve everybody, so a good piece of advice from fellow Service Designer Daniel Tuitt that you can follow is to "Help first those who you can impact the most". You can watch a 2-minute summary of this idea here. An interesting framework that

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.