Interviews

6 posts

Where can I find sample interviews to train my note-taking skills?

Sample user interview transcripts These are publicly available interview transcripts that can help you train your interview analysis and coding skills. On the Sage Publishing website, you can find three sample interview transcripts from The Coding Manual for Qualitative Researchers Third Edition by Johnny Saldaña. Discover the three interviews An

By Daniele Catalanotto
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How do you take notes during user interviews?

In summary * Tools: I take detailed notes in Notion or Dovetail and quick notes on sticky notes or in Miro * Recording: I don’t record Interviews to limit the amount of data to process * Summaries: I write summaries during and after the interview at the end of my notes * Watch

By Daniele Catalanotto
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How can I make street or door to door survey less akward?

In short: Bring a gift and Ring from outside the building.

By Daniele Catalanotto
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Is a survey a good start for a research project when you don't know much about the group you want to serve?

In short: Interviews lead to unexpected learning. Surveys are great when you know are under time pressure.

By Daniele Catalanotto
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How can I combine surveys and interviews?

In short: start with interviews, confirm with a survey, combine both methods to talk to the two types of decision-makers.

By Daniele Catalanotto
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How to analyze interviews or research data?

In short: line-by-line coding. Summaries right after interviews. Workshop format.

By Daniele Catalanotto
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Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.

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