What are different types impacts a student Service Design project could have?
In short: contribution to the field (theoretical impact), organisational, social, environmental, business, personal, career, etc.
In short: contribution to the field (theoretical impact), organisational, social, environmental, business, personal, career, etc.
In short: stories, quotes, numbers, before and after, validation from organizations, scaling, photos, awards, certifications, principles versus achievements, etc. all are ways to prove your impact and there are for sure even more. Having a mix of numbers and stories usually helps.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.