Idiolectic

2 posts
What is an idiolectical coaching conversation?

What is an idiolectical coaching conversation?

In short: it's an explorative coaching method where the coach builds on the words of the coaches and asks concrete, short questions without reframing, synthesis, modeling or association.

What are traps when bringing Service Design practices in coaching?

What are traps when bringing Service Design practices in coaching?

In short: there are key Service Design practices that when transferred to coaching can create issues. Like: reducing friction, a serving attitude, deep empathy or strong facilitation and synthesis can all lead to reduced growth, effort or autonomy.

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.