How can I speed up a shadowing session?
In short: ask people to record a video of themselves while doing the task.
How do you take notes during user interviews?
In summary * Tools: I take detailed notes in Notion or Dovetail and quick notes on sticky notes or in Miro * Recording: I don’t record Interviews to limit the amount of data to process * Summaries: I write summaries during and after the interview at the end of my notes * Watch
How much should I pay research participants?
Most of the time I don't have to think about how much I need to pay research participants because most of my projects are: * Either internal, which means that research participants are the employees of the organisation and therefore they participate during work hours for which they are
What are tricks when creating digital maps with Google Maps for research?
In short: Use Google My Maps with different layers for each category and change the map style. Write a synthesis of what you've learned.
How do I verify that there are enough people with this problem?
In short: via surveys, a landing page where I collect interest, or prototype testing with other people.
What is a good site for service designers to share their work
In short: on the Service Design Network website as a member you can share your own case studies.
What is the best platform or tool to build a service design portfolio on?
In short: any tool works. Just go with what feels easy to you. If you don't know, Squarespace is a good starting point.
Can I make a Service Design Portfolio with Notion?
In short: Yes notion is a simple way to create your portfolio. There are event templates that you can easily duplicate
