Academic papers

3 posts

Where can I find academic papers on service design?

The team of Service Design Melbourne lists these journals: * Touchpoint: the magazine of the Service Design Network * Journal of Design, Business & Society * International Journal of Design Here are other journals that have published papers on Service Design in the past based on a research made with Google Scholar: * Journal

By Daniele Catalanotto
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What are the most cited academic papers on Service Design?

The top 10 most cited papers I've used the tool Publish or Perish to search through 1000 academic papers on Google Scholar that have the term "Service Design" in their title. I've then listed these papers by their number of citations. Here is the

By Daniele Catalanotto
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Who are academic experts on service design to follow?

Here are some of the people who write academic or scientific papers on the topic of Service Design with a simple search on Google Scholar. I've listed below all the people that had 100+ citations. 1. Stefan Holmlid, with 2673 citations according to Google Scholar 2. Satu Miettinen,

By Daniele Catalanotto
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Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.

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