Basics of Service Design
What is Service Design?
In short: Service Design helps organisations understand why people are so pissed about them and then fixes the problem.
1 min read
Latest writing
Hey lovely human! This will be the new home for the Swiss Innovation Academy in a few months.
Basics of Service Design
Does every service need service design or just a specific type?
In short: Every service is designed (by choice or without even noticing it). Therefore any service can benefit from a more intentional approach like Service Design.
1 min read
Backstage blog
Now on ghost
Today I'm starting to move slowly but surely all my content from the Swiss Innovation Academy website from Podia to Ghost.
1 min read