How to tackle the impostor syndrome as a Service Design professional?
My answer in video
Summary of the video
- The imposter syndrome can be tackled by collecting stories of change and testimonials from people who have benefited from your work
- Keeping a folder of these messages can help remind you that your work has value
- Going over these messages regularly and starting the day on a positive note can also help combat imposter syndrome
- Imposter syndrome can be a blessing because it keeps you motivated to change and learn
How I use Notion to help combat my impostor syndrome
I still have an impostor syndrome, but I've found ways of reducing it at least a bit. I do so by recording these elements in a sort of journal:
- Key achievements: milestones I've reached, big tasks finished, challenges mastered
- Positive feedbacks: stories and testimonials of people that say how my work had value for them
I track these things in Notion. I then use it in two ways:
Resurfacing positive things in my daily routine
Every day in my routine pages I see the key achievements from yesterday, a week ago, a month ago and a year ago.

Review positive feedbacks when in a down
When I'm down I go back to the positive feedback page and just read until I realize that I'm on a good path.

More resources
Erika Flowers wrote an interesting summary about the issue we have when we learn new skills and how this can lead to the impostor syndrome.
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In short: Yes, if you can also provide a lean and low-hanging fruit approach that is focused on the present. No, if you are "only" focused on long-term strategic work.
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