Service Safari

1 post
How do I run an HQ tour for Service Design learners?

How do I run an HQ tour for Service Design learners?

Context There are some topics that can be hard to be practiced in a one day class setting. For example Organizational transformation. To keep a practical approach a nice alternative is to do a tour of the HQ of a large organization. In such a tour people who are in

Meet the creator

Hey lovely human, I'm Daniele.

I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.