How can you teach design methods?
In short: I don't.
In short: get their feedback before, during and after the course. Get students to shape the course by organizing parts of it.
In short: use projects, workshops, coachings, co-design and randomness with a pinch of learning by teaching.
In short: Share a professional story. Reveal the struggles and evolution. Adapt the material for dyslexic people. Afternoon tasks need more structure. Let people pass or share later.
The short answer: Map what people already know and what they are excited about. Let individuals coach each other. Make individuals teach to the whole class.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.