Where can I find great service design talents?
In short: from universities, communities, specialized recruiters or freelancing platforms.
In short: from universities, communities, specialized recruiters or freelancing platforms.
In short: ask to go in-depth on a past project and give a challenge.
In short: not having a budget for research and prototyping, not being ready to spend time in testing and believing one person can do it all.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.