How do you present Service Design work in an exhibition or a website?
In short: Make the emotion and problem clear and make those tangible with a story that shows the impact without a fancy mapping.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.
