How do you start a competition analysis for a new physical service?
In short: do online searches, walk outside and ask people then bring it all on a custom Google Map.
In short: do online searches, walk outside and ask people then bring it all on a custom Google Map.
Product market fit, or Service Market fit (yes I'm a Service Design nerd) is when your idea not only is great and working, but that it has found the people it serves, and that these people are using it repeatedly and pay for it. There is a fit
In short: via surveys, a landing page where I collect interest, or prototype testing with other people.
I'm Daniele Catalanotto, I worked with clients from all over the world to help them improve their customer experience using simple Service Design principles. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community.